New York Association of Collaborative Professionals
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2022.12.01 NYACP 2022 Annual Business Meeting and Training
Thursday, December 01, 2022, 8:30 AM - 7:00 PM EDT
Category: Events

 The Lost Art of Asking: Bringing Questions into Option Generating

Guest Trainer: Jacinta Gallant
Thursday, December 1, 2022
8:30am - Registration
9:00am - 5:00pm - Training
5:00pm-7:00pm - Reception

Sonesta Hotel
66 Hale Avenue, White Plains, NY  10601

Continental Breakfast ~ Business Meeting ~ Networking Lunch ~ Professional Training ~ Evening Reception
Comped Self Parking

Please mark your calendar for our 2022 Annual Business Meeting and Training!  Jacinta Gallant will offer a full day interactive workshop on the Lost Art of Asking: Bringing Questions into Option Generating. This workshop will help Collaborative Professionals ask better questions and how to keep interests on the table. We will learn how to work with a Decision – Making Agenda.

Conflict resolution professionals need strong communications skills and the ability to be productively curious. We ask questions to aid in understanding. We intend to be helpful and open, so when we get a defensive or resistant reaction, we wonder what went wrong!? 

Hopefully, we have all felt the joy of a question that led to brilliant, illuminating insight!  This workshop is about how can all members of the professional team can do this more.  We will explore:

  • What kinds of questions help defuse defensiveness?
  • What does it mean to ask and listen to understand?
  • What should we be asking about?
  • What judgments or assumptions live in our questions?
  • How can we use questions to find creative solutions tailored to the clients’ needs?

And while we are at it, consider the case where you do fabulous work helping clients explore and articulate what matters, only to see the clients (and the team) return to positions and demands when we start exploring options? This workshop will help collaborative professionals ask better questions to keep what matters “on the table” when generating options for agreement.  We will learn how to work with a Decision-Making Agenda that tasks the clients and the team in generating options that meet the clients’ unique needs and values. 

Presentation: Why do more asking and less telling?  What does curiosity have to do with it?  How can we listen to understand, rather than respond?
Listening Exercise in small groups
Large group discussion 


Formulating Good Questions – interactive exercise
What are we curious about if we already (think we) know the answer?
Finding out what matters

Lunch Break

Values card sort exercise – individually
Articulating what matters
Presentation: How to keep what matters on the table in generating options
Exercise in small groups:  Creating a list of needs, concerns, values and hopes


Presentation:  The Decision-making Agenda for option generation
Exercise in small groups: Creating the Decision-making Agenda
Large group discussion

Training Concludes

5:00pm - 7:00pm
Member Reception

*Agenda subject to change
Continuing Education Certificates and CLE Credits will be offered 

Registration: (Same Price as 2019!)

$195 - Full Day (includes lunch) and Evening Reception
$125 - Evening Reception Only

$295 - Full Day (includes lunch) and Evening Reception
$150 - Evening Reception Only


About Our Trainer:

Jacinta Gallant is a respected Canadian collaborative lawyer, conflict trainer and innovator. She is recognized internationally for her insightful approach to teaching and managing conflict, and has been welcomed as a trainer throughout North America, Europe, Australia and Southeast Asia. Her law practice WaterstoneLawGroup focuses on collaborative practice, mediation and out-of-court negotiation.  Her innovative OurFamilyinTwoHomes resources help prepare clients to engage deeply, and more productively, in Mediation and Collaborative Practice.

Jacinta’s ultimate goal as a trainer is to help collaborative professionals engage with clients in a more meaningful way, manage conflict more effectively, and get more enjoyment out of this important work. 

Interested in NYACP Sponsorship Opportunities for the NYACP Annual Meeting on December 1, 2022?

Please support the NYACP and join us at this wonderful event!


Sonesta Hotel Information

  • Hotel Website
  • Directions
  • Parking: Complimentary Self Parking for the day
  • 10 min from the train station.
  • Shuttle based on availability.Estimated $5.00 cab ride to the hotel
  • Guest Rooms at the Sonesta are available