Enhancing the Client Experience with Our Family in Two Homes
Presented by Jacinta Gallant

Friday, February 24, 2023

12:00pm - 1:30pm
via Zoom

REGISTER HERE!

At our December NYACP Annual Training Day, Jacinta Gallant offered skills and insights to help us ask better questions, and gave us a chance to experience the self-reflection exercises found in Our Family in Two Homes. Members came away with a sense of how to enhance the client experience so that, when we ask great questions, the clients have better - more insightful – answers! At this training, members also experienced how helpful the exercises were in building a more effective team.

At our February 24 Webinar, Jacinta will join us to explain how NYACP members can utilize the Our Family in Two Homes resources – both as individual practitioners and as a practice group. She will share a step-by-step process for engagement with clients in CP and will explain how “Our Family in Two Homes” helps prepare clients for dialogue, creates a common framework for interdisciplinary CP work and improves efficiency and meaning in team communication – all the while harnessing the power of curiosity and great questions, to bring insight to all.

Jacinta Gallant is a respected Canadian collaborative lawyer, conflict trainer and innovator. She is recognized internationally for her insightful and experiential approach to teaching and managing conflict, and has been welcomed as a trainer throughout Canada, the United States, Europe, Australia and Southeast Asia. Her law practice Waterstone Law Group focuses on out-of-court settlement, including mediation, collaborative practice and negotiation.

Jacinta believes that collaborative practice should be the number one choice for separating families, and that collaborative professionals are a positive force for change in the world. Her innovative Our Family in Two Homes resources help clients prepare to engage deeply, and productively, in Family Mediation and Collaborative Practice.

Jacinta’s ultimate goal as a trainer is to help conflict professionals engage with clients in a more meaningful way, manage conflict more effectively, and get more enjoyment out of this important work.

Registration:

Members: Free
Non-Members: $75.00

Attendee Information

• 1.5 Skills CLE Credits are available to attorneys
• This event is a virtual event via Zoom.
• Agenda subject to change.
• The content of this program is appropriate for experienced attorneys, as well as newly admitted attorneys.
• This continuing legal education program has been approved in accordance with the requirements of the Continuing Legal Education Board.
• Financial aid is available for this program.  Please click here for more information.
• If you are a paid registrant but find yourself unable to attend, you must cancel your registration by no later than noon on February 23rd. Please contact the office to have a substitute individual on your behalf.